Privacy policy

Last updated: April 5, 2026

Xorcia ("we," "us," or "our") operates xorcia.com. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our Site.

1. Information We Collect

Information you provide: Name, email address, shipping and billing address, phone number, and payment information when you place an order or contact us.

Automatically collected information: IP address, browser type, pages visited, referring URLs, and device information via cookies and similar technologies.

From third parties: Shopify Payments (payment processing), Google Ads (advertising), and Google Analytics (site analytics).

2. How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your inquiries and provide customer support
  • To detect and prevent fraud
  • To improve our website and services
  • To serve relevant advertisements via Google Ads (with your consent via cookie preferences)
  • To comply with applicable laws and regulations

3. Sharing Your Information

We do not sell your personal information. We share data only with:

  • Service providers: Shopify (platform), Shopify Payments (payment processing), and shipping carriers — solely to operate our business.
  • Google LLC: For advertising and analytics purposes. You may opt out at adssettings.google.com.
  • Legal authorities: When required by law or to protect our legal rights.

4. Cookies & Tracking

We use the following cookies:

  • Essential cookies: Required for cart and checkout functionality. Cannot be disabled.
  • Analytics cookies: Google Analytics — help us understand how visitors use our Site.
  • Advertising cookies: Google Ads — used to measure ad performance and serve personalized ads.

You can manage cookie preferences through your browser settings or our cookie consent banner. For Google's data practices, visit policies.google.com/privacy.

5. Your Rights — California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Delete your personal information (subject to certain exceptions)
  • Correct inaccurate personal information
  • Opt out of "sharing" for cross-context behavioral advertising — exercise this right via our Your Privacy Choices page or by enabling a Global Privacy Control (GPC) signal in your browser
  • Non-discrimination for exercising your privacy rights

To submit a request, email us at support@xorcia.com. We will respond within 45 days.

6. All Users — Your Rights

  • Request access to or a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data where legally permissible
  • Withdraw consent for marketing by clicking "unsubscribe" or contacting us

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. Order records are retained for a minimum of 5 years.

8. Data Security

We use SSL/TLS encryption and PCI-DSS compliant payment processing via Shopify Payments. No internet transmission is 100% secure — please protect your account credentials.

9. Children's Privacy

Our Site is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have done so, contact us immediately at support@xorcia.com.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our Site constitutes acceptance of the revised policy.

11. Contact Us

Xorcia
Email: support@xorcia.com
Website: xorcia.com/pages/contact