Contact information

We'd love to hear from you. Whether you have a question about your order, our products, or anything else — our team is here to help.

Get in Touch

Email: support@xorcia.com

Response Time: We aim to respond to all inquiries within 1–2 business days (Monday–Friday, excluding public holidays).

Before You Contact Us

You may find a quick answer in our:

• Frequently Asked Questions (FAQ)
• Shipping Policy
• Refund Policy

Order Issues

If you are contacting us about an order, please include the following in your message to help us assist you faster:

• Your order number (found in your confirmation email)
• The email address used to place the order
• A clear description of your issue
• Photos or video if your item arrived damaged or incorrect

Privacy Requests

For data privacy requests (including CCPA requests), please email support@xorcia.com with the subject line "Privacy Request" or visit our Your Privacy Choices page.